Return Policy

Our policy for return is simple. If units are received broken upon arrival, we will send out parts to replace the broken ones at no cost to you. Under the rare occasion, if a product is arrived "dead", we will replaced it at no charge, after we inspect the product.

Please note that the customer is responsible for all shipping and handling charges incurred for returning any products.

• Simply email or call us, with the problem and we will send you your Return Authorization number and where to ship you product, if the problem requires you to do so.
   
• You must include the original invoice with the items you are returning. Make sure to specify on the invoice the reason for return and if you are looking for replacement parts, or a full replacement. If you choose to have your parts shipped to you, please note the exact item you are looking for. Please be advised that after you receive your exchange you cannot return it any longer.
   
• We do not refund any product that has been used.  There is a 15% restocking charge on all returned items.
   
• If you have any other questions, please contact our Customer Care via email.